Frequently Asked Questions
| Q. | Why would I join a GPO? |
| A. | To gain cost savings and access valuable programs that will provide operating efficiencies throughout your practice. It is the purchasing power of the combined membership that is the incentive for manufacturers and vendors to provide specific discounts to the GPO members. With our wide range of quality products, systems and technologies, ViaCentric is in a unique position to meet your requirements with devices and supplies best suited to your exact needs. This usually results in improved performance and significant economies as well as buying convenience.
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| Q. | Who are our customers? |
| A. | Our customers include Physician Practices, Home Health Care Providers, Chiropractors, Podiatrists, Veterinarians, Dentists and Surgery Centers, State Medical, Dental and Home Health Associations, Managed Care Organizations, PPO’s, PPM’s , Regional and Local Nursing Homes. All Specialties win.
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| Q. | Is there any cost to me? |
| A. | No, There is no charge for membership.
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| Q. | How do I place orders after becoming a member? |
| A. | After you are approved by ViaCentric the distributor will simply need to load the ViaCentric contract pricing into your account in their computer systems. Then, you may continue to place your orders as you always have, through your ViaCentric distributor. In addition, most of the national distributors offer their customers online purchasing systems which you may wish to utilize. ViaCentric will notify all participating manufacturers and vendors that you are a member of the ViaCentric contract and that you qualify for our contract pricing.
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| Q. | What are the lengths of your agreements? |
| A. | Your membership agreement with ViaCentric has no length or termination period. As long as you designate ViaCentric as your GPO, you are entitled to purchase from all vendors that are a part of ViaCentric.
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| Q. | What are the benefits of becoming a "member"? |
| A. | There is no charge for membership savings can range from 5% to 45% for medical supplies, pharmaceuticals, office supplies, and services. The products, the discounts and the services are all designed for the ViaCentric customer and as the membership grows, so do the discounts.
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| Q. | What if I have product requirements that you do not currently handle? Can these be added? |
| A. | Yes. We are always looking at new product lines, new manufacturers and new vendor contracting opportunities. Our specialty is responding to the surgery center industry, and providing alternate products and new technology to our members.
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| Q. | Are your vendors and manufactures screened or certified? |
| A. | All our vendors and vendor products are reviewed and screened before we negotiate any contract agreements. Most of the vendors are nationally recognized suppliers in the industry, and have consistently provided quality products and services to the market. When we consider local suppliers, we assess the vendor or manufacturer for their ability to supply product to our national membership, provide quality service and respond to any contract or customer service issues that could arise.
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| Q. | What areas of the healthcare community does ViaCentric serve? |
| A. | Our focus is being the best in the Alternate Care Market which includes Physician Practices, Home Health Care Providers, Chiropractors, Podiatrists, Veterinarians, Dentists and Surgery Centers. We also work closely with numerous Independent Physician Associations and National Medical Groups such as MGMA.
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| Q. | How do suppliers and manufacturers benefit from partnering with ViaCentric? |
| A. | There are many benefits. ViaCentric brings the customer to our manufacturing or service partners which generate volume as the membership grows. Practices reduce the number of suppliers they require which improve operating efficiencies. ViaCentric is a source of marketing services through mailings, emails, faxes and website during all times of the year as well as promotions and new product introductions.
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| Q. | Which distributors and manufacturers are ViaCentric partners? |
| A. | Click here to see ViaCentric Resource Partners.
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| Q. | Do you have a question we did not address? |
| A. | Contact Us and a ViaCentric representative will follow up promptly.
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